Tennessee’s top customer complaints. Here you will find the top ten problem groups, quantity of complaints per category, and information of each and every category:

NASHVILLE – The Tennessee Department of Commerce & Insurance’s (TDCI) Division of customer Affairs announces the utmost effective 10 problem groups by Tennessee customers. For the 2nd consecutive 12 months, your home improvements category rated while the No. 1 grievance category with additional than 400 customer complaints.

The Division of customer Affairs received a complete of 3,599 complaints and recovered both ongoing solutions and funds for Tennessee by working together with customers and companies. Overall, the true amount of customer complaints reduced contrasted whenever 4,432 complaints had been evaluated by customer Affairs.

The Division of customer Affairs works alongside partnering agencies to foster a good consumer-to-business relationship in Tennessee. The Division’s staff actively works to quickly route complaints to ensure that appropriate action could be drawn in instances when business that is deceptive, frauds or frauds are observed become at play.

вЂў Home improvements: 412 complaints

This category includes house warranties, along with employing a specialist for services to fix or enhance the quality of your property. The most typical complaints associated with quality of work, incomplete work after getting re payment, and structural harm due to used people or companies. A majority of these complaints are introduced into the Board for Licensing Contractors, Tennessee Housing developing Agency (THDA) along with the Tennessee Regulatory Authority (TRA).

вЂў Personal/Professional Services: 292 complaints

This category pertains to solutions provided by certified specialists doing work in hawaii of Tennessee, including locks stylists, therapeutic therapeutic massage practitioners, nail specialists, yet others. Typical complaints through the quality of solution, prices for service perhaps maybe not gotten, and dilemmas redeeming present certificates for solutions provided. Some agencies these complaints could possibly be called to add TDCI’s Division of Regulatory Boards and Board of pro Responsibility.

вЂў Utilities: 289 complaints

This category includes gasoline solution, water solution, sewer, electricity, landline phone solution, cellular phone solution, websites, and cable. Issues with payment and upkeep had been the absolute most complaints that are common. Usually, these complaints will likely be called towards the TRA or perhaps the investor-owned energy.

вЂў Timeshares/Vacation Clubs: 274 complaints

This category pertains to customers buying home under a timesharing contract in addition to purchase of those agreements. The absolute most typical complaints reported high-pressure product product sales techniques, misrepresentation associated with the agreement, and resale frauds. The Division will usually refer these complaints into the Tennessee real-estate Commission therefore the Board of pro Responsibility.

вЂў Landlord/Tenant: 216 complaints

This category pertains to customers leasing leasing property in their state of Tennessee. The most typical complaints associated with safety deposits plus the conditions regarding the leasing home. These complaints are generally called towards the THDA, town and county building codes enforcement, and TDCI’s Fire Prevention/State Fire Marshal’s workplace.

вЂў engine Vehicle: 202 complaints

This category frequently includes customer dissatisfaction using the purchase for the utilized automobile they bought. Difficulties with utilized car sales and marketing had been probably the most common complaints. Customer Affairs usually works closely using the Tennessee car Commission whenever managing these kinds of complaints. In addition, these complaints can be introduced to your nationwide Highway Traffic protection management (NHTSA) as well as the Tennessee Department of income.

вЂў Debtor/Creditor: 196 complaints

This category includes issues pertaining to business collection agencies organizations, payday advances, credit fix organizations, and check-cashing services. Customer complaints frequently associated with phone that is harassing or payment problems. These complaints in many cases are introduced towards the Tennessee Department of finance institutions.

вЂў Health Services and items: 191 complaints

Customers’ most typical complaints consist of being misquoted for solutions and inaccurate payment. The Division will refer appropriate complaints to the Tennessee Department of wellness https://www.paydayloansmichigan.net/.

вЂў engine Vehicle fix: 184 complaints

This category means businesses providing services to fix automobiles. Many customers report car repair organizations that get back automobiles perhaps perhaps maybe not completely fixed. The Division will relate to and work aided by the Tennessee car Commission, the NHTSA, and also the Tennessee Department of income.

вЂў Insurance: 172 complaints

This category pertains to pet insurance coverage, customer medical health insurance, and unlicensed insurance firms. Many customers reported about coverage and claims. These complaints tend to be known TDCI’s Insurance Division.