Financial Ombudsman provider claims conduct by some businesses in sector happens to be unacceptable
The FOs has handled clients whom held significantly more than 100 loans that are payday onetime. Photograph: Andy Hall/for the Observer
The finance industry’s adjudicator has criticised the “unacceptable” behaviour of some payday loan providers following a 130% increase in complaints, which it stated goes beyond the techniques of recently collapsed industry frontrunner Wonga.
The Financial Ombudsman provider (FOS) stated the rise contributed up to a 14per cent boost in complaints over the economic sector, which reached a five-year a lot of 388,392 on the year to March.
The increase in payday lending complaints a lot more than offset a drop in PPI complaints, which accounted for fewer than 50 % of brand new disputes for the very first time in a ten years, while the August due date for claims looms.
更多…