Discover more. If you may need assistance with any such thing to do along with your mobile, please have a look at our FAQs

We’re right right here for you personally with help and info while our Phone Shops are closed

We hope your household are maintaining safe and well of these uncertain times. Now, inside your, we all know that residing in touch together with your family members and also the world that is outside so essential.

While our Phone Shops are temporarily closed, right right here’s some information and links that will help you stay informed and connected.

Keep in mind that Tesco shops are nevertheless available us all safe for you to get essentials, with social distancing in place to keep.

Getting information

National advice This week you’ll have obtained a text from UK_Gov. It was a message that is genuine the federal government. Please be conscious that unfortunately, scammers may attempt to imitate these communications. Neither we, nor the us government would ever request you to offer any of your details that are personal these texts.

Get the maximum benefit as much as date Government Covid-19 information, like the guidance that is latest on the best way to protect your self among others.

No information prices for NHS web sites You won’t burn up information whenever any NHS is visited by you internet sites on the feabie review phone, such as for example NHS UK, NHS Scotland, NHS Northern Ireland and NHS Wales, as we’ve made all of them free so that you can see. This means you won’t go into your computer data allowance or bundle, nor are you charged rates that are standard utilizing information.

Remaining safe and well

Your psychological state and well-being. We now have challenging times ahead. Psychological state British has helpful suggestions about simple tips to cope when you yourself have to keep in the home and exactly how to communicate with your young ones in regards to the situation.

Be sure you will get your phone. None of us like to lose our phone at time whenever maintaining in contact is really so essential. For those who have a smartphone you’ll be able to turn on ‘Find our Phone’. Our device guides will highlight exactly exactly just how.

Maintaining in contact

Apps that will help you stay static in touch. You’ll video get in touch with groups or one-to-one apps that are using WhatsApp and talk to them on messaging apps like Twitter Messenger. Every one of these apps will burn up information, so keep in mind you can easily connect with Wi-Fi.

Advice on utilizing less information

• You need to use Wi-Fi for those who have it in the home
• Just how to make use of less data on your own iPhone or Android os phone

As our Phone Shops are closed after federal government notices, please always check our top FAQs for assistance on handling your bank account

Focused on spending your bill? If you’re worried about any such thing to do along with your account or perhaps you need certainly to communicate with us, it is possible to give us a call on 4455 from your Tesco Mobile phone or 0345 301 4455 from another phone.

Check out the system towards you We share O2’s system. Look at the status that is live, updated regarding the hour, every hour.

Quantity transfer know about Switching

Quick help if you’re on pay as you get

To check on balance:

• Install our application
• Text BALANCE at no cost to 2112
• Phone 282 free of charge
• Phone 4444 100% free

You can top-up online, within our application, or by calling 282. The way that is easiest to top-up somebody else’s phone for them is online by choosing the ‘New individual’ button after which after the guidelines.

Put in a Rocket Pack or bundle in my own Account or by calling 282.

Check our FAQs or search Help & help to get more help

Qui ck assistance if you’re on pay monthly