Internet Dating: Usability Research Report

Internet Dating: Usability Research Report

This research assessed two top online online dating sites for usability – eHarmony and Match.com. Users shared their experiences and perceptions associated with the two web sites in interviews and eye-tracking research had been carried out. The outcome had been intriguing and described difficulties with technology assisting psychological connection and chemistry between users.

  • Presented by Catalyst Group

This research examined two top online internet dating sites for usability – eHarmony and Match.com. Users shared their experiences and perceptions regarding the two web web web sites in interviews and research that is eye-tracking carried out. The outcome had been intriguing and described problems with technology assisting connection that is emotional chemistry between users.

Statement of Limitations This report summarizes conversations held with a complete of 16 individuals (8 eHarmony and 8 Match.com users). The remarks, quotes, and views in this document mirror just the views of the users and never those of eHarmony or Match.com Who were not themselves involved with this extensive research by any means.

The intention with this report is to emphasize broad themes and offer insights as to exactly how these websites are utilized by the users we talked to. The findings in this report mirror the views of those users which, while accurate with this populace, might not be representative of this population that is overall.

To guard the privacy for the users whoever profiles have already been utilized in this report, we substituted the pictures that are main those from an image collection more often than not, as well as in other situations we blurred the images. All names and areas have already been blurred.

Goals and Methodology

The thing that was this project about? With Valentine’s approaching we wanted to see what users thought of two of the most popular and heavily promoted online dating services: Match.com and eHarmony day.

Eventually we had been enthusiastic about responding to the questions that are following exactly exactly How effective are computers at assisting users find love? Considering that the websites utilize various approaches to internet dating, ended up being one solution considered more advanced than one other? If that’s the case, why? How do users recognize matches that are potential? Just how do users measure the relationship potential of these matches?

What did we do? We recruited 16 users in four teams: 4 males and 4 ladies who utilize each web web site. All users had been between 30 and 40 years of age All users must be active (in other terms. These people had been having to pay users of either site), were presently searching for dates, together with been on one or more date via their web site within the final thirty days. Users had been interviewed at workplace in new york or higher the online world WebEx that is using and https://datingperfect.net/dating-sites/date-match-reviews-comparison/ We asked all users who had been interviewed at Catalyst to eye-track a Match.com profile we created. Males were shown a profile that is female vice-versa. We then explored the users basic experiences of online dating sites and their experiences that are specific your website they normally use. Next, users had been expected to log to their account and show whatever they would typically do in order to find matches, assess matches, then talk to matches. We had been enthusiastic about their general views for the dating experience on their respective internet internet sites. Where users had utilized both internet internet sites, we had been enthusiastic about their relative findings.

General Perceptions In basic, users told us that online dating services, including eHarmony and Match.com, come up short on their reported capacity to make good romantic matches.

Particularly, there clearly was confidence that is little the thought of making use of technology to restore ab muscles complex procedure of developing human being relationships. The easy kinds and crude matching techniques on these websites led numerous users to summarize that online dating services would be best considered a pool of possible matches such as some screening that is rough.