And these delays /errors aren’t being done therefore the administrators have more interest. The amounts of cash are tiny and any additional interest is small and simply outweighed by the admin hassle of getting to sort these problem cases out.

Chantal Smith says

I’d my Wageday advance re re re payment no issue. I will be having comparable difficulties with Wonga administrators. I contact them, they request a guide quantity and ignore the email then. I experienced a classic e-mail account with Wonga me they would change but I am not sure they ever did and now I don’t know anything 😥 that they advised

gordon nilsson says

had email from customized services and so they nevertheless considering my repayment. although had e-mail year that is back last a ref number and e-mail in dec 19

iain turner says

We Haven’t gotten any re payments because of this

Me neither.

Have experienced the e-mail on 30 June to express that payment could be accessible to my banking account within a week but absolutely absolutely nothing thus far.

D Anderson says

Hi can see right now they truly are extremely busy so when per the e-mail they encouraged payments is going to be released within 2months if sent over modification of bank details etc, but has whoever has emailed them had any reactions lately via e-mail? Sent emails that are numerous perhaps not had any responses getting really concerned not too my re re payment which can be simply in short supply of £500 won’t be here any time in the future, if at all

Nope And I’ve delivered 2 email messages. I realize they’re busy but an acknowledgement could be nice. Lots of e-mail communication end of final where they confirmed they’d received my claim, confirmed change of bank details / email address / address etc so no idea why I didn’t get the email on the 20th or payment year.

Hi Sara, i would like your suggestions about this please. We made an affordability grievance to KMPG July 2019, received a contact few days later saying:

”We can confirm that the loan had not been within the product product sales to Shelby or Lantern, so that as your loan happens to be repaid in complete, there is no need to produce any further repayments to CTL. We’re going to briefly be building a last are accountable to the credit reference agencies that CTL previously contracted with, so when element of this procedure we report that the loan happens to be paid back.”

We also done my claims types and delivered it over, that we needed to deliver over twice and got an acknowledgment it had been received.

https://badcreditloanmart.com/payday-loans-ar/

I’m not much interested into the redress etc, but Lantern keep delivering me letters to requesting re re payment for the cash advance I’d, to which KPMG have actually verified is certainly not within the purchase with no payments that are further needed.

Do we have actually the proper to send a problem to FOS, regarding Lantern and their non stop letters bare at heart We have ahead the e-mail to Lantern with no answer, Lantern also states on my credit report and has now this eliminated?

Sara (Financial Obligation Camel) says

Maybe you have delivered Lantern a problem?

No We haven’t just ahead regarding the e-mail we received from KPMG up to now, maybe perhaps not heard straight straight back from Lantern since 2019 but they are still reporting on my credit file november.

Sara (Financial Obligation Camel) says

then deliver Lantern a grievance: complaints@lanternuk.com. Say you would like your debt taken off your credit score.

Thank you ill do just that, any kind of templates that i will utilize?

Sara (Financial Obligation Camel) says

no, this will be a tremendously event that is uncommon. Just say just what has occurred, you do not owe this debt and get for that it is deleted. Deliver it towards the Financial Ombudsman when they reject or usually do not answer within 8 days.

gordon nilsson says

Ha Sara you going love this the shoppers service have stated so how is it that they contacted in Aug2019 with customer number when i made claim and in Nve 2019 with a email i shall for this one to you and any help i needed Kind regards gordon that they donot have any records of me

Sara (Financial Obligation Camel) says